Ops & Digital Readiness Audit
If your business still runs on calls, walk-ins, Messenger/DMs, notebooks, spreadsheets, or manual follow-ups — this audit shows exactly what to outsource first, what to automate first, and what to digitize now vs. later.
Who this is for
This audit is built for businesses transitioning from manual/offline workflows — and want a clear, simple plan before spending on tech.
You’ll benefit if…
- Leads are coming in, but follow-up is inconsistent
- Booking/appointments happen manually and get missed
- Customer inquiries sit in Messenger or group chats
- Work is tracked in notebooks, memory, or scattered sheets
- You want to grow without adding chaos or more stress
Common business types
- Clinics, salons, wellness providers
- Home services, repairs, local contractors
- Retail shops and small local businesses
- Coaches/consultants still doing manual follow-up
- Any service business relying on calls + chats + walk-ins
What you’ll get
The audit is designed to give you clarity and a practical plan you can execute — even if you have no CRM, no automations, and no formal SOPs yet.
Deliverables
- Workflow map of your current lead-to-delivery process
- Bottleneck diagnosis (handoffs, delays, missed follow-ups)
- Outsourcing plan (what to delegate + role starter)
- Automation plan (first 3 workflows to automate)
- Tool recommendations (minimal stack, phased)
- 30-day action plan with priorities and owners
What we typically fix first
- Lead capture & inquiry intake (form/chat/call tracking)
- Follow-up system (reminders, responses, missed call text-back)
- Booking/appointment flow (confirmations, reschedules, no-shows)
- Simple pipeline visibility (what’s pending, booked, done)
- Handoffs between staff (who owns what, when)
How it works
Simple, focused, and designed to produce a clear next step.
Step 1 — Book
Book the audit and complete a short pre-audit form so I can review your current workflow before our call.
Step 2 — Audit Call
60–90 minutes. We map your current process, identify bottlenecks, and prioritize what to outsource and automate first.
Step 3 — Action Plan
You receive a written 30-day action plan with clear priorities, recommended roles, and the first workflows to digitize.
Step 4 — Optional Build
If you want help implementing, we scope a build sprint or retainer based on the audit findings.
FAQ
A few answers before you book.
Ready for a simple plan you can execute?
Book the Ops & Digital Readiness Audit and we’ll identify the fastest path to better follow-through, fewer missed opportunities, and a calmer way to run your business.
Book the Audit→